Will these parts fit my specific BMW model and year?
Yes - every product description includes a fitment section to ensure compatibility. If you're unsure, just send us your vehicles year/make/model, and our team will confirm fitment for you within 24 hours. We specialize in BMW and European vehicles, so you're in good hands.
How long does shipping take and where do you ship from?
Most orders ship from our Phoenix, AZ warehouse within 2-5 business days. Domestic delivery typically takes 3-7 business days. International shipping times vary by country. Each product page includes real-time shipping estimates based on your location. Certain made-to-order products will take up to 3-6 weeks for delivery.
How can I contact Ausen?
We’re here to help! Feel free to reach out to our support team anytime at ausenperformance@gmail.com. We’re committed to getting back to you within 24 hours to address any questions or needs you may have, ensuring your experience with us is smooth and enjoyable.
Do you offer warranties on your parts?
Yes. Most of our products come with a 90-day limited warranty against manufacturing defects. Some premium items offer extended warranties - details are listed on the product pages. At Ausen Performance, we put quality first and stand behind what we sell.