What is the quality of your parts like?
At Ausen, we hold quality as our highest priority. Every part is hand-crafted with premium materials and passes through our multiple step quality check process at each stage of production to ensure that it meets our precise standards. All of our parts’ materials are proudly sourced across the USA, Germany, and Italy. When you choose Ausen, you're choosing parts designed by a team that strive to deliver exceptional performance, durability, and driving experience.
What is the expected shipping time until my order is delivered?
Our usual shipping time is between 1-3 days days after your order has been placed, for in stock items.
While most parts are in stock and ready to ship, custom and made-to-order items begin production after your order is placed, ensuring attention to detail and exceptional quality. Lead times vary from 1-3 weeks for these items, however, please understand from time to time delays can occur. Additionally, once your order has been shipped you will receive a shipping confirmation email after your order has been sent out.
How can I contact Ausen?
We’re here to help! Feel free to reach out to our support team anytime at ausenperformance@gmail.com. We’re committed to getting back to you within 24 hours to address any questions or needs you may have, ensuring your experience with us is smooth and enjoyable.
Where is Ausen Premium Performance Parts based?
Ausen is proudly based in Oceanside, California, proudly specializing in high end aftermarket Euro parts. We offer local pickup and worldwide shipping.